Magnetic Growth for Modern Brands
I design lifecycle systems that nurture long-term customer love, not just quick conversions. Think segmentation that speaks, flows that feel, and loyalty programs that actually inspire return. Together, we’ll build a business that grows with integrity.
Services that scale
Retention & Alignment Audit
Starts at $2,500
A comprehensive audit of your email, SMS, subscription, and loyalty programs through both a strategic and energetic lens. I’ll identify what’s working, what’s misaligned, and where the biggest growth opportunities lie. Then I’ll deliver actionable recommendations grounded in performance, personalization, and brand voice.
Soulful Scale Strategy Intensive
Starts at $4,200
This high-touch, 6-week experience is built for conscious DTC brands looking to grow customer LTV, improve subscription performance, and deepen post-purchase connection. Together, we’ll refine your retention ecosystem, from onboarding flows to winback campaigns, anchored in both data and brand story.
Fractional Retention Lead
Starts at $5,000/mo
I step in as your part-time retention lead to manage, optimize, and grow your CRM and lifecycle programs across email, SMS, loyalty, and subscription. Whether you need monthly ownership or a focused sprint, I bring 9+ years of hands-on experience in high-performing, values-aligned ecommerce brands.
Hi, I’m Jenessa
With 10+ years of experience leading retention and lifecycle strategy for high-growth DTC brands, I’ve helped teams turn email flows into customer love stories, loyalty programs into communities, and subscription models into scalable revenue streams.
Book An Appointment
Need just an hour of my time to pick my brain or not sure where to start? Select an appointment time that works for you!
